Repetition Fitness — Frequently Asked Questions (FAQ)

About Repetition Fitness

Q: What does Repetition Fitness specialize in?
A: Repetition Fitness provides premium commercial and home gym equipment, custom training space design, and nationwide installation services. We partner with trusted brands and certified installers to deliver a seamless experience—from consultation and equipment selection to delivery, setup, and long-term support.

Q: Do you only sell to commercial gyms?
A: No. While we specialize in outfitting commercial gyms, studios, condos, and training facilities, we also serve homeowners who want professional-grade equipment for their personal gyms.

Equipment & Brands

Q: What types of equipment do you offer?
A: We offer a full range of strength and cardio equipment including:

  • Selectorized and plate-loaded machines

  • Racks, cages, and functional trainers

  • Free weights and Olympic bars

  • Group training and multi-station systems

  • Cardio equipment (treadmills, bikes, ellipticals, climbers, rowers)

  • Specialty gear and accessories

Q: Which brands do you carry?
A: We partner with trusted names such as American Barbell, SportsArt, TKO Strength, Body-Solid, VersaClimber, Inflight Fitness, and more. Each product is carefully chosen for durability, performance, and long-term reliability.

Q: Can I request specific equipment not listed on your site?
A: Yes. If there’s a product or brand you’re interested in that’s not on our website, let us know. Our sourcing team can often special order equipment to meet your needs.

Custom Design & Consultation

Q: Do you offer gym design services?
A: Absolutely. Our team of trainers and equipment specialists will help design your space for maximum functionality and flow. From floor plans to equipment layout, we ensure your gym is efficient, safe, and optimized for training.

Q: How do I get started with a consultation?
A: Simply fill out our Get a Quote form, or contact us directly. We’ll schedule a consultation call to discuss your space, goals, and budget, and then provide a tailored proposal.

Installation & Nationwide Coverage

Q: Do you provide installation services?
A: Yes. We coordinate with trusted installation partners across the U.S. to ensure every project—whether a home gym or a commercial facility—is set up to professional standards.

Q: Do you have installers in my area?
A: Yes. We have a growing network of certified installation partners across the country, including American Fitness Services in Arizona and Fitness Machine Technicians in Colorado, with more coverage expanding nationwide.

Q: What does installation include?
A: Installation typically covers equipment delivery, assembly, and setup according to your space design. Services may also include relocation, flooring, preventive maintenance, and repair depending on your region.

Shipping & Delivery

Q: How does shipping work?
A: We offer two main options:

  1. Ship to Installer’s Warehouse – Equipment is delivered to a local installer’s warehouse for staging and preparation before being brought to your facility.

  2. Ship Direct to Job Site – Equipment goes directly to your location, and installers meet it on site for immediate assembly.

Q: How long does delivery take?
A: Delivery times vary by product and availability. Standard shipping is typically 1–2 weeks, while larger commercial orders may take longer depending on the scope of the project.

Q: Do you offer international shipping?
A: Currently, we focus on U.S. clients. For international inquiries, please contact us directly to discuss options.

Payment & Financing

Q: What payment methods do you accept?
A: We accept major credit cards, bank transfers, and business financing options for commercial clients.

Q: Do you offer financing for gyms?
A: Yes. We work with financing partners such as Crest Capital to help gyms secure equipment with flexible payment plans.

Q: Do I have to pay upfront for large orders?
A: For most commercial projects, we require a deposit at the time of order, with the balance due before delivery. Financing options may allow for alternative payment structures.

Warranty & Maintenance

Q: Do your products come with a warranty?
A: Yes. All equipment is covered by manufacturer warranties, which vary depending on the brand and product. Extended warranty and maintenance plans are also available.

Q: Do you offer ongoing service and maintenance?
A: Yes. Through our installation partners, we offer preventive maintenance programs, equipment repairs, and service contracts to keep your gym running smoothly.

Support & Aftercare

Q: What if I have an issue with my order?
A: Contact our support team immediately. We’ll work with you and our suppliers to resolve the issue quickly—whether it’s shipping damage, a missing part, or a warranty claim.

Q: Can I get help designing an upgrade to my facility later on?
A: Absolutely. Many of our clients return for expansion or equipment refreshes. We’re always available to help you update and scale your training space.

Q: How do I contact customer service?
A: You can reach us via our website contact form, by phone, or by email. Our support team typically responds within 24 hours.

General

Q: Why choose Repetition Fitness over other suppliers?
A: We’re not just salespeople—we’re trainers, coaches, and athletes who understand the details that matter in a training space. Our focus on premium equipment, tailored design, and nationwide professional installation ensures your gym is built right the first time, with full support long after delivery.